Grammarians beware! Delivering Happiness: A Path to Profits, Passion and Purpose, the new book by Tony Hsieh, CEO of Zappos.com is not for the faint of split infinitives or hanging participles. If you’re reaching for a dictionary or opening up a new tab to MerriamWebster.com, don’t worry about it, have fun with the read. If however, you know exactly what I’m referring to, try at least to engage in a willing suspension of linguistic disbelief. Tony begins his book with a lighthearted poke at his former English teachers (and any) potential readers that happen to be teachers, copy editors or just plain sticklers for the proper use of the English language. The reason why I can overlook this is because he makes the clear disclosure that he opted not to use a ghostwriter because he wanted to write a conversational book that authentically reads like the way he speaks. (online and the book)
In the spirit of full disclosure, I have received a free advanced copy of Delivering Happiness for the purpose of writing a review and publishing it in a blog or other medium. I have not previously reviewed or endorsed a product for Zappos.com, Delivering Happiness, LLC or Tony Hsieh but will be open to the possibility in the future. The MSRP is $15.99. The views expressed in this book review are my own and do not necessarily reflect those of the other officers, directors or The Right Now! Vision.
I chose to accept the book to review because I am a big fan of Zappos and Tony Hsieh, but not because I have a passion for shoes, as anyone who knows me can attest to. My girlfriend Lisa, and several other friends are also members of the Zappos family which I think has got to be one of the coolest places to work (and recently voted #15 in the top 100 places to work). I am a big fan of Tony for his authenticity, vision and conformity defying leadership style. One of the reasons I agreed to blog about this book was that I believe in many of the core values and culture decisions that Zappos has made, in part, under his leadership. I think there are many lessons to be learned that can be adapted to fit the mission and culture of The Right Now! Vision. In many ways, the title alone speaks to our vision’s existence: Delivering Happiness (the peace and joy of knowing God’s love present in your life): A Path to Profits (to help you live your life richly and build up your treasures in Heaven), Passion (our passion for helping teens and God’s passion for them) and Purposes (to reach out to those teens who have, are currently or may struggle with their faith in the future).
In the coming reviews, each day I’m going to write about one example from the book that to me exemplifies one of each of Zappos’ 10 Core Values:
1. Deliver Wow Through Service
2. Embrace and Drive Change
3. Create Fun and a Little Weirdness
4. Be Adventurous, Creative and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships with Communication
7. Build a Positive Team and Family Spirit
8. Do More with Less
9. Be Passionate and Determined
10. Be Humble
Each of these values is an integral part to the Zappos culture and their resulting overall success. Why are they so important? Are they important values for other companies and cultures? We’re going to take a look at that too and find ways that they can be used to The Right Now! Vision a more successful company. Oh yes, one last disclosure I forgot to mention, Tony actually sent me two copies, one for us to read and one for YOU to read. How are you going to read it when I have it? Easy! All it takes to win a copy is to post a comment or send us an email that we can publish in which you either share your own personal Right Now! story about how God’s Love has moved you in your life or how you think one of the 10 Zappos core values can be integrated into the culture and mission of The Right Now! Vision. A winner will be selected at random from the entries received. Good luck and good reading!